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& HINTS
SHIPPING/HANDLING
CHARGES
EMERGENCY / URGENT - SPECIAL ORDERS
SAMPLE ORDERS & HINTS - LINK
HERE
MULTIPLE SCHEDULED SHIPMENT ORDERS - LINK
HERE
RETURN
POLICY
REFUSED SHIPMENT
POLICY
Question?
Use our Chat Line
For the fastest - most
accurate collection of information - please use either our
on-line or downloadable forms.
All orders for Fasteners MUST be made through our
ORDER FORMS.
We do accept official customer Purchase Order
forms. Non-verified customers issuing PO's will have to
pre-pay before we process the
order.
We must have a signed order to be able to properly
process and deliver your products to you in a timely manner and to
assure you of the best prices and products available.
Special Forms can be downloaded for applying for
Extended Payment Terms, Multi-ship Plans, Credit Applications, and a
copy of our Financial
Disclosures.
Check out these
forms if you need to use them BEFORE ORDERING.
BEFORE
PLACING AN ORDER - READ OUR RETURN & REFUSED SHIPMENT POLICIES
!! CLICK
HERE
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SHIPPING/HANDLING
CHARGES.
Because of the newer shipper surcharges, we can no
longer charge a Flat Shipping Rate. We will bill back to the
customer ALL ACTUAL freight and shipping charges that we incur with
their order. If the shipper's Shipping/Rate estimater states a
certain rate, we will invoice the customer that
rate.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
NOTE ! effective: IMMEDIATELY
--- EMERGENCY/URGENT AND SPECIAL ORDERS MUST BE PRE-PAID
- no exceptions.
EMERGENCY/URGENT
ORDERS. TO COVER ALL POSSIBLE SHIPPING COSTS (which can
run extremely high), THERE WILL BE AN AUTOMATIC SHIPPING COST ADDED
TO THE ORDER FOR $100. If the actual
shipping costs is less, we will give you a Rebate
Credit into your account.
SPECIAL
ORDERS. TO COVER THE HANDLING COSTS OF SPECIAL ORDERS,
THERE WILL BE AN ADDITIONAL S.O. COST ADDED TO THE ORDER FOR $25. This will also be true if the Special Order
is for a quantity LESS THAN the minimum order quantities for a
specific part being ordered.
IF, AFTER THE ORDER IS COMPLETED, THERE IS A
CREDIT DUE YOU, YOUR ACCOUNT WILL BE CREDITED THE
BALANCE FOR FUTURE ORDERS.
Please NOTE:
Most Special Order Items are production
runs just for your order requirements and cannot be returned for
credit or replacement.
If the part number ends in XM01
, then this part is not
normally returnable.
You may request a return or exchange, but on the condition
that your request may not be accepted. If this part has been
ordered by other customers within the past 3 months, your request may be
accepted at a substantial re-stock
charge.
Upon
your request to return all or part of a Special Order Item, you must
fill out a PFD RMA Form and submit it to us - by email or by
FAX. From the date that we accept a return, the return
authorization will be valid for 10 days. After that date, no
other returns for that RMA will be accepted.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Unless pre-arranged,
ALL orders should be pre-paid before shipments are
made.
Daily
Shipment Deadline: 2:30 ET
Daily Minimums for Orders:
BUY IT NOW - HOT ITEM =
NONE
LINE ITEM = $20
BUY IT NOW - BULK =
$50
STANDARD
ORDER = $100
EXTENDED PAYMENT
APPLICATION
CREDIT APPLICATION
FORM
FINANCIAL
DISCLOSURE
FORM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
TO PLACE AN ORDER -
PLEASE CLICK ON EITHER FORM:
downloadable OFFICIAL ORDER
FORM
Word
Doc. 
PDF
File
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
MULTIPLE SCHEDULED SHIPMENT
ORDERS
Orders
that take more than 1 pre-scheduled shipment require a MULTIPLE SHIPMENT RELEASE
AGREEMENT on file in our office.
You may fill out an On-Line RELEASE AGREEMENT
or download a copy of this form and FAX
it to us -- this will be your ORDER
FORM.
TO
PLACE AN ORDER - PLEASE CLICK ON EITHER
FORM:
On-Line Multi-Ship Order Form
downloadable Multi-Ship ORDER
FORMS
Word Doc.
PDF File
EXTENDED PAYMENT
APPLICATION
CREDIT APPLICATION
FORM
FINANCIAL
DISCLOSURE FORM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
RETURN POLICY
We expect the customer to be needing the products that they
order from us. Therefore, we go all-out to get that product to
the customer as quickly and efficiently as we
can.
However,
we understand a need to sometimes return a product. So, to
keep our costs down, we have the following
policies:
RMA
REQUEST
FORM:
Word
Doc. PDF File
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
REFUSED
SHIPMENT POLICY
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